Leena Goodman - District Leader Resume Simple
SUMMARY
A highly motivated, detail-oriented, and organized professional with over 10 years of experience in the banking industry. I am a self-starter, and a team player who is able to work independently and as a team member.
SKILLS
  • clients, satisfaction, motivated, operations, management, customer service
  • clients, satisfaction, client services, client service, solutions, teamwork, professionalism, banking, net, collaboration
WORK EXPERIENCES
  • 2018-02-142018-02-14

    District Leader

    Hardee's

    • Provided exceptional customer service by providing superior customer service through strong communication, and effectively communicating with clients to ensure proper satisfaction.
    • Responsible for all aspects of business development, including: sales, marketing, customer service, and insurance. Motivated staff to achieve goals.
    • Recognized by management for consistently providing exceptional customer service and achieving high quality scores. Awarded President's Club for outstanding performance.
    • Operations: Managed the daily operations of the branch, including the daily operation of the store. This included the use of the computer system.
  • 2018-02-142018-02-14

    Relationship Manager

    Planet Hollywood

    • Provided exceptional customer service through proactive sales, problem solving, and communication with clients. Maintained a high level of customer service.
    • Demonstrated strong communication and problem solving skills to effectively manage client portfolios. Managed a portfolio of over 1500 clients.
    • Building solid relationships with financial planning to ensure clients needs are met, while maintaining a high level of customer service.
    • Demonstrated strong critical thinking and problem solving skills to meet client needs. Proactive in building rapport with customers by providing proactive and reactive service to clients.
    • Maintained proactive client relationships, actively participated in ongoing sales and service activities, including frequent, weekly, monthly, quarterly, annual reviews, analysis, and reviews of portfolio performance.
    • Exemplified an enthusiastic personality, outstanding client service, and problem solving skills to help deliver a comprehensive financial plan for the clients.

  

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