Julius Delarosa - Sales Manager Resume Simple
SUMMARY
To obtain a position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • clients, training, satisfaction, increase, operations, friendly
  • management, service, operations, satisfaction, retention, supervision, inventory, answering, greeting, cash register, safety, cash, solutions, retail
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Sales Manager

    TD Ameritrade

    • Managed the development of a new product to increase customer satisfaction by providing training and support to clients and customers.
    • Created a friendly, professional, and business operations system. Trained new employees. Mentored and coached employees. Helped with the development of a new employee orientation program.
    • Identified and resolved issues with a focus on streamlining processes and procedures. Managed the process of the business. This included the development of the company’s website.
    • Developed and implemented a new business plan for the company. Managed the development of the company's website. The market was sold and the highest number of the sales.
    • Managed and maintained all aspects of the practice and the recruiting process for the clinic. Conducted monthly staff meetings to ensure that the staff was trained and mentored.
    • Managed and developed relationships with sales representatives to ensure customer satisfaction. Identified and resolved issues and concerns. Ensured that all customer service and product needs were met.
  • 2017-12-252017-12-25

    Customer Care Supervisor

    Startek

    • Assisted in the maintenance of retail customer service and customer satisfaction. Ensured that all cash flows were met and exceeded.
    • Conducted inventory management, maintenance, and sanitation of equipment, supplies, and equipment. Ensured that all clients were properly cared for.
    • Maintained inventory of all products and retail products to ensure compliance with company policies and procedures. Provided solutions to clients and customers.
    • Maintained inventory, including but not limited to, warehouse and facility maintenance, and cash flow, and housekeeping.
    • Managed the inventory and maintenance of the warehouse and ensured compliance with company policies and procedures. Assisted in answering phones, and scheduled appointments.
    • Managed inventory of all products and ensured safety of the warehouse. Performed monthly maintenance of the facility. Monitored and maintained the equipment and supplies.