Leticia Roberge - Officer Resume Simple
SUMMARY
I am a highly motivated, and dedicated professional with a strong background in the banking industry. I have a proven track record of success in the following areas: Financial planning and analysis, and project management.
SKILLS
  • compliance, decision making, computers, training, natural, management, mobile, leadership, sales operations, class, client service, communication, communications, accounting, due diligence, technology, validation, security, legal, documentation, clients, maintenance, onboarding, military, organizati
  • safety, training, troubleshooting, security, communication, testing, communications, maintenance
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Officer

    East Rowan High School

    • Provide technical support to the operations team in the development of new and existing customer databases. Work with the marketing department to ensure that all information is properly supported.
    • Manage the communication and retention of all client information and documentation. Provide training to the Finance and operations teams on the use of the new system.
    • Responsible for the day-to-day operations of the client service department, including the development of new and existing customer relationships, and the creation of new and renewal business.
    • Provide administrative support to the operations team by monitoring and resolving problems and providing solutions to the customer service and retention.
    • Assist in the day-to-day operations of the Finance department, including the development of new customer service, and communication of the needs of the business.
    • Manage the day-to-day operations of the Finance department, including the development of new and existing client relationships.
  • 2017-12-262017-12-26

    Operations Specialist

    University of Delaware

    • Developed and implemented a new security system for the company. Managed the maintenance of all computers and troubleshooting. The user was used to provide training to the users.
    • Provided support to the safety department in the development of a new communication system, including the creation of a plan for the project management team.
    • Assisted in testing and implementing new software for the company. Trained and mentored new employees. Created and maintained a system of tracking and monitoring all hardware and software.
    • Performed various communications to the client and the public. Worked with the team to ensure that all deadlines were met.
    • Created and maintained a database of all data for the company, which included the use of Excel, Word, and PowerPoint.
    • Created and maintained a database of all incoming and outgoing correspondence. Also, performed the research and analysis of the data and the information provided by the field.