Sheldon Wooldridge - Service Manager Resume Simple
SUMMARY
I am a highly motivated, dependable, and results-oriented professional with a solid history of achievement in the healthcare industry. I have a strong background in customer service, sales, marketing, and management.
SKILLS
  • medicare, audits, scheduling, budget, administrative, responsible, hiring, rehabilitation, compliance, payroll
  • management, materials management, leadership, patient, marketing, physical therapy, therapy, education, scheduling, evaluations, increase, payroll
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Service Manager

    Primerica

    • Supervised and managed all aspects of the facility including budget, payroll, staff scheduling, and employee education. Established and maintained compliance with Medicare and Medicaid regulations.
    • Responsible for hiring, training, and evaluating of nursing staff in the facility. Participates in the development of a comprehensive rehabilitation program.
    • Performed administrative duties including: Creating and maintaining a clean, safe and healthy environment for all employees, and ensuring that the facility is in compliance with the DOH and the joint Commission.
    • Developed and implemented a monthly audits for all facility staff to ensure proper reimbursement. Established and maintained a positive relationship with the department.
    • Implemented and maintained a system of tracking and reporting of all metrics. This included the creation of a comprehensive assessment and management of the practice.
    • Supervised and trained staff to ensure proper staffing and coverage. Developed and implemented policies and procedures for the facility.
  • 2017-12-252017-12-25

    Physical Therapist

    Mercury Interactive

    • Perform evaluations, physical therapy management, patient education and discharge planning. Actively participate in weekly meetings with the Director of rehab and the marketing team.
    • Supervision of all administrative and clerical staff, including budget, payroll, and productivity. Established and maintained a working relationship with the Director of rehab.
    • Oversee daily operations of the clinic including scheduling, clinical and financial reports, and the development of new business.
    • Collaborate with leadership to increase the efficiency of the program. Develop and implement a plan of care for the patients.
    • Consult with physicians, nurses, and other medical professionals to discuss progress and plan of care. Assist in discharge planning.
    • Educate patients and their families on the safe and effective use of pulleys, weights, and other equipment prescribed for their treatment.