Sheldon Wooldridge - Service Manager Resume Simple
I am a highly motivated, dependable, and results-oriented professional with a solid history of achievement in the healthcare industry. I have a strong background in customer service, sales, marketing, and management.
Supervised and managed all aspects of the facility including budget, payroll, staff scheduling, and employee education. Established and maintained compliance with Medicare and Medicaid regulations.
Responsible for hiring, training, and evaluating of nursing staff in the facility. Participates in the development of a comprehensive rehabilitation program.
Performed administrative duties including: Creating and maintaining a clean, safe and healthy environment for all employees, and ensuring that the facility is in compliance with the DOH and the joint Commission.
Developed and implemented a monthly audits for all facility staff to ensure proper reimbursement. Established and maintained a positive relationship with the department.
Implemented and maintained a system of tracking and reporting of all metrics. This included the creation of a comprehensive assessment and management of the practice.
Supervised and trained staff to ensure proper staffing and coverage. Developed and implemented policies and procedures for the facility.
Perform evaluations, physical therapy management, patient education and discharge planning. Actively participate in weekly meetings with the Director of rehab and the marketing team.
Supervision of all administrative and clerical staff, including budget, payroll, and productivity. Established and maintained a working relationship with the Director of rehab.
Oversee daily operations of the clinic including scheduling, clinical and financial reports, and the development of new business.
Collaborate with leadership to increase the efficiency of the program. Develop and implement a plan of care for the patients.
Consult with physicians, nurses, and other medical professionals to discuss progress and plan of care. Assist in discharge planning.
Educate patients and their families on the safe and effective use of pulleys, weights, and other equipment prescribed for their treatment.