James Vanhouten - Operations Supervisor Resume Simple
SUMMARY
A highly motivated, results-oriented, and dedicated professional with over 10 years of experience in the areas of operations, and customer service.
SKILLS
  • payroll, problem solving, training, audits, phlebotomy, logistics, leadership, scheduling, data entry, billing, evaluations, recruitment
  • territory, account management, marketing, sales marketing, management, power point, it, prospecting, data entry
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Supervisor

    Kingston University

    • Responsible for the administration of the company‚Äôs Human resource department including training, performance evaluations, and disciplinary actions.
    • I have been responsible for the development of a new system for the front desk. This includes the creation of a new patient, and the use of the medical center.
    • Developed and implemented a new scheduling system for the entire company. This included the training of the Human resources department, the payroll department, and the transportation team.
    • Responsible for the management of the department of transportation, Human resources, and the safety of the company. This included the development of a new hire, training, and performance evaluations.
    • Responsible for the management of the operations of the medical Center, including the development of a new employee, and the annual merit increases.
    • Provide excellent customer service to the operations team by providing quality service and support to the front desk. Organized and conducted all audits.
  • 2017-12-252017-12-25

    Admissions Representative

    DCI Biologicals

    • Prospect for new clients through cold calling, prospecting, and marketing. Maintain a high level of customer service.
    • Responsible for the development and implementation of new business development strategies to increase sales and customer service. The first point of contact for the organization.
    • Responsible for the management of the branch office, including customer service, sales, and workflow. Strong knowledge of the bank products and services.
    • Customer service, sales, and client relations. Responsible for the development of new business. I also worked with the branch to develop a plan for the company.
    • Provide excellent customer service to the clients and the business territory. I am also responsible for the development of new and existing customers.
    • Customer service skills, including the ability to learn quickly and efficiently. Strong knowledge of the business and the importance of delivering excellent customer service.