Terry Garza - Operations Supervisor Resume Simple
SUMMARY
I am a highly motivated, dedicated, and dependable individual with a strong background in the banking industry. I have a proven track record of success in the following areas: Accounts payable, accounts receivable, collections, collections, and customer service.
SKILLS
  • training, workflow, quality control
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Supervisor

    Mira Costa College

    • Assist in training new employees on the use of the new system and the transition of the company‚Äôs software to the Fidelity platform.
    • Provide quality assurance and training to ensure workflow is in place. Process and review all client requests. Create and maintain SharePoint site.
    • Ensure quality control and quality of work and provide feedback to team members. Develop and maintain a positive working relationship with all levels of staff.
    • Work with the client to resolve any issues that May arise. Ensure all client requests are met. Review and process all new hire paperwork.
    • Responsible for the development of new and existing policies and procedures for the department. Provide guidance to the staff on the proper application of the system.