Laurie Vandenheuvel - Director of Operations Resume Simple
SUMMARY
Highly motivated professional with over 20 years of experience in the healthcare industry. I have a strong background in the medical field. I have a proven track record of success in the healthcare industry.
SKILLS
  • clinical operations, education, friendly, service, staff development, operations, triage, responsible, clinical
  • associate, rn, teamwork, service, patient care, compliance, responsible, qa, education, hospital, c, benefits, administration, reporting, nursing, purchasing, teaching, decision making, cms, patient, satisfaction, quality, award, patient education, friendly
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Director of Operations

    Rainbow Child Care Center

    • Developed a clinical pharmacy program for the implementation of a new ambulatory care service model, which resulted in a significant increase in the department of medication safety.
    • Provided clinical support to the pharmacy department in the design of the service program. Developed and implemented a new staffing model for the cardiovascular disease.
    • Participated in the design and implementation of clinical operations for the ICU, CCU, and emergency department. Responsible for patient care, medication management, and patient care.
    • Lead the development of a new program for the department of health education and the community based patient care initiative.
    • Works with the development team to ensure that the appropriate and adequate staff and resources are available to meet the needs of the client and the delivery of the highest level of service.
    • Facilitates the development of a new system for patient care and the delivery of the physician and provider services. Utilizes the communication skills to ensure that the staff is trained and competent.
  • 2017-12-252017-12-25

    Director of Nursing

    Kaplan University

    • Served as a clinical Coordinator for the ICU unit to improve patient care, safety, and satisfaction. Established a staffing model for the nursing department.
    • Worked with the Director of nursing supervisor to ensure that all staff members were up to date on the unit.
    • Worked with the supervisor of the nursing staff to ensure that all the patients were receiving the best care possible.
    • Worked with the supervisor to ensure that all staff was in compliance with the facility, patient safety, and quality of care.
    • Served as a supervisor and preceptor for the department of excellence in the development of a new safety program. This included training of staff, supervising and evaluating the nursing staff, and reporting of the results.
    • In collaboration with the Director of the Hospital, performed a full-time training for the nursing staff to ensure that all aspects of the department were met.