manager, implementation, training, management, real estate, business plan, banking, clients
Whitney Museum of American Art
Managed the marketing and maintenance of the company website, including the creation of a newsletter, and the content of the newsletter.
Created and implemented a new marketing campaign to increase the number of customers and email campaigns. Presented to management and the Board of Directors.
Managed customer satisfaction and loyalty by providing excellent customer service. Maintained a high level of client satisfaction. Provided exceptional customer service to the customers.
Manage and maintain the company's website, including the creation of a web based application, which is used to track and report on the sales of the company.
Developed and implemented a new product development process for the company. Worked with the sales team to design and implement a new marketing plan.
Developed and implemented a new trade capture system for the company. This included the creation of a new layout, and the development of a web based application.
Account Relationship Manager
Assisted in the implementation of a new underwriting system for the real estate management team. This included the development of a new business and customer service program.
Work with the client management team to ensure that all client needs are met and the implementation of new business and services for the firm.
Managed the sales team of 10 employees and provided training to the accounting Manager and clients. We were able to be a part of the team.
Managed the relationship with the bank and the business banking center. Maintained a strong relationship with the bank. Also, worked closely with the sales team to develop a plan to achieve the desired financial goals.
Created and implemented a business plan for the branch. Increased sales by over 50%. Achieved a 100% success rate.
Created a new process to track and report on the company's financial status. Worked with the sales team to develop a new customer base.