Deborah Mcginnis - Operations Supervisor Resume Simple
SUMMARY
Seeking a position in a professional environment where I can utilize my skills and experience to provide the highest level of patient care. I am a self-motivated, dependable, and a team player.
SKILLS
  • management, associate, staffing, documentation, training, planning, forecasting
  • management, strategic planning, safety, workflow, scheduling, compliance, planning, inspection, satisfaction, audits, payroll
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Supervisor

    Biotest Pharmaceuticals

    • Acted as a liaison between management and the department to ensure that staffing needs were met. Participated in the development of new hire training materials.
    • Managed the planning, budgeting, and forecasting of all aspects of the department. Developed and implemented a new employee orientation program.
    • Provided support to the Associate Director in the development of the documentation plan. Participated in the development of a new program for the department.
    • Provided technical support to the project managers and other departments. Assisted in the development of the program. Served as a liaison between the management and the general public.
    • Implemented and maintained a comprehensive training program for all employees. Created and implemented a new employee orientation program. Provided training to the staff.
    • Installed, repaired, and troubleshot) and hardware issues for the company. This included the installation of a new software, including the use of the power point.
  • 2017-12-252017-12-25

    Shift Supervisor

    Lincoln Memorial University

    • Participated in the planning, implementation, and training of the organization and customer service operations. Established and maintained compliance with all regulatory requirements.
    • Managed the implementation of the company's customer satisfaction and quality assurance program. Developed and implemented a training manual for the facility.
    • Managed the scheduling of all employees, including the management of the employee, the benefits of the company, and the safety of the office.
    • Developed and implemented corrective actions, inspection procedures, and audits. Conducted internal and external audits. Resolved issues and escalated complaints to management.
    • Reviewed and approved all expense reports, including staffing, budget, and expenses. Developed and implemented policies and procedures for the practice.
    • Coordinated and managed the day-to-day operations of the department, including scheduling, recruiting, and development of new business.