Management & Business Development Resume Samples
Director of Operations
Senior Vice President
Chief Financial Officer
Chief Operating Officer
Juana Ball - Founder Resume Simple
A highly motivated, results-driven, and dedicated professional with over 10 years of experience in the areas of operations, and administration.
microsoft, planning, marketing, training, management, project management, credit, consulting, optimization, clients
increase, satisfaction, leadership, catalyst, outlook
Provided consulting services to the sales team and marketing teams. Led the development of a new business process for the company.
Managed the training of the sales team and senior management in the development of a new marketing plan and the optimization of the company's ERP.
Provide clients with a thorough understanding of the credit union and the company's financial products and services. Microsoft programs, such as: Microsoft, Excel, Outlook, and other tools.
Developed and implemented planning and business development strategies for the firm. Provided support to the client in the development of the new business.
Managed and maintained customer satisfaction surveys for the entire company. This included the creation of a new web based application, which was used by the sales force.
Developed a new customer service program to increase the quality of the leadership team. The result was a significant improvement in the effectiveness of the process.
Developed and implemented a new process for tracking and tracking all incoming and outgoing mail. This was accomplished by creating a more efficient and effective Outlook.
Worked with the team to develop a new Catalyst for the development of a new financial system. The project resulted in a more efficient and accurate process.