Juana Ball - Founder Resume Simple
A highly motivated, results-driven, and dedicated professional with over 10 years of experience in the areas of operations, and administration.
  • microsoft, planning, marketing, training, management, project management, credit, consulting, optimization, clients
  • increase, satisfaction, leadership, catalyst, outlook
  • 2017-12-252017-12-25


    Roche Laboratories

    • Provided consulting services to the sales team and marketing teams. Led the development of a new business process for the company.
    • Managed the training of the sales team and senior management in the development of a new marketing plan and the optimization of the company's ERP.
    • Provide clients with a thorough understanding of the credit union and the company's financial products and services. Microsoft programs, such as: Microsoft, Excel, Outlook, and other tools.
    • Developed and implemented planning and business development strategies for the firm. Provided support to the client in the development of the new business.
  • 2017-12-252017-12-25

    General Manager

    Charlotte Russe

    • Managed and maintained customer satisfaction surveys for the entire company. This included the creation of a new web based application, which was used by the sales force.
    • Developed a new customer service program to increase the quality of the leadership team. The result was a significant improvement in the effectiveness of the process.
    • Developed and implemented a new process for tracking and tracking all incoming and outgoing mail. This was accomplished by creating a more efficient and effective Outlook.
    • Worked with the team to develop a new Catalyst for the development of a new financial system. The project resulted in a more efficient and accurate process.