Betty Yarbrough - Service Manager Resume Simple
SUMMARY
I am a highly motivated, dependable, and results-oriented professional with a solid history of achievement in the healthcare industry. I have a strong background in customer service, sales, marketing, and management.
SKILLS
  • human resources, office, service, coordination, compliance, responsible, cardiovascular, patient care, discharge planning, staff development, implementation, benefits, resource management, health care, nursing, risk management, operations, clinical, management, clinical operations, leadership, manag
  • contracts, quality assurance, budgets, home health, nursing, medical, quality
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Service Manager

    Centralized Showing Service

    • Clinical Manager of the medical Director, the Director of nursing, and the chief of the health service team.
    • Developed and implemented a new hire orientation program for the facility. Ensured compliance with all state regulations, including Medicare, Medicaid, and hospice.
    • Managed the development and implementation of the nursing care Plan, staffing, patient satisfaction, staff training, and quality management.
    • Provided consulting services to the clients, including the coordination of care and the overall health and wellness of the community.
    • Provided strategic planning and oversight for the management of the health care system, including HR, Medicare, and risk management.
    • Achieved a full time management and staff satisfaction score of the year. Improved patient satisfaction scores from the previous year.
  • 2017-12-252017-12-25

    Service Manager

    Estenson Logistics

    • Monitor and maintain the quality of the practice, budgets, and financial reporting for the clinical practice. Assist with the development of policies and procedures for the medical center.
    • Established and maintained relationships with nursing homes and assisted living facilities to ensure proper billing and reimbursement for clients. Provided support to the facility for the purpose of negotiating contracts and vendor management.
    • Coordinates with home health agencies to ensure that all services are provided in accordance with the plan of care. (e.
    • Ensures that all quality assurance requirements are met and are compliant with state and federal regulations. Maintains and records monthly reports.
    • Provides ongoing feedback to the Director of nursing and the Administrator in the absence of the Executive Director. Responsible for the development of the annual budget and staffing plan.
    • Manage the overall operational and financial aspects of the practice. Manages the budget, revenue cycle, and revenue cycle.