To obtain a position in a progressive organization that will utilize my experience and education to enhance the organization's success. I am a proven leader with a strong background in the areas of operations, sales, and customer service.
service, hiring, responsible, retail, training
Food Service Director
Responsible for all aspects of retail, hiring, training, and development of staff. Oversee and manage the daily operation of the restaurant.
Manage the service department and the club of the year. Maintain and update all records and documents. Maintain and update the school's website.
Worked with the Board of Directors to develop and implement a new menu. This was a part of the school.
Implemented new menu items and specials to increase sales. Established and maintained relationships with vendors and suppliers. Created and implemented a marketing plan to increase catering sales.
Oversaw the development and implementation of a new marketing and sales plan. Developed and implemented a comprehensive training program for all employees.
Managed and maintained a safe and secure work environment for all employees. Trained and developed staff to ensure smooth adoption of new programs.
University of North Carolina Charlotte
Worked with the team to ensure that all projects were completed on time and within budget. Coordinated and managed the work of the project managers.
Maintained and managed the retail store and the stores. Worked closely with the sales team to ensure that all merchandise was ordered and received.
Maintained and updated all inventory and shipping records. Responsible for the timely and accurate delivery of goods. Coordinated with warehouse Manager to ensure proper inventory control.
Responsible for all aspects of the warehouse, including but not limited to: inventory, shipping, receiving, and shipping.
Worked with the team to ensure that all product orders were shipped correctly and on time. This included the following: Customer service, order entry, inventory, order fulfillment, and shipping.
Coordinate and manage the activities of the school and the community. Ensure that all staff are trained and equipped with the proper tools and techniques.