I am a highly motivated, detail-oriented, and results-driven professional with over 20 years of experience in the health care industry.
documentation, operations, interpersonal, compensation, problem solving, benefits, training, accounting, reporting, increase, payroll, management, child care, childcare, counseling, communication, budget, communication skills, hiring, budgeting, safety, management skills, analytical
Fidelity National Financial
Oversaw the hiring, training, coaching, and administration of clinical and administrative staff, including performance management, customer service, and client satisfaction.
Developed and implemented a comprehensive training program, including but not limited to, employee Handbook, policy and procedure manual, employee Handbook, policies, procedures, and benefits, communication, documentation, and communication.
Responsible for the management of the administrative and clinical staff, including but not limited to, the planning, training, coaching, and counseling of all employees.
Administrative duties included: supervising, mentoring, and coaching of staff, ensuring the highest level of customer satisfaction, safety, and retention.
Oversaw the day-to-day operations of the clinical staff, including planning, budgeting, and reporting of financial and financial performance.
Maintained communication with clinical staff, supervisor, and administrative staff to ensure the best possible care for the clients.