Director of Operations
Senior Vice President
Chief Financial Officer
Chief Operating Officer
Marilyn Sutton - President Resume Simple
Accomplished professional with over 20 years of experience in the United States Navy, and a proven track record of success in the areas of operations, project management, and business development.
organization, hr, compliance, community outreach, training, recruiter, healthcare
workflow, documentation, scrum, framework, cases, test, reports, maintenance, agile scrum, implementation, design, uat, configuration, production, use cases, integration, ups, validation, security, agile
Department of Public Works
Responsible for recruiting, training, and managing staff of mental health care professionals. Managed the team of 10 members, including the program, and the HR department.
Develop and maintain a strong relationship with the organization, including recruiting, training, and compliance. Supervise staff of staff members.
Managed and led a team of seven direct care professionals and provided guidance to the development of the healthcare payer.
Developed and implemented a new marketing program to improve efficiency and effectiveness. Led the team to develop a comprehensive learning plan for the company.
Lead and manage the recruiting and career development of the staff. This includes the creation of new hire orientation, interview, Hire, and termination.
Business Analyst III
Develop and maintain documentation, including requirements, functional specifications, configuration, implementation, testing, UAT, and validation, deployment, test cases, and training.
Develop and maintain the product backlog, design, development, integration, workflow, and production support, and Scrum framework.
Develop and maintain the company's SharePoint site for the use of the development and maintenance of the reports. This includes the creation of custom fields, workflows, and other components.
Work with product owners to define and document user stories, Acceptance criteria, and release notes. Conduct daily stand-ups, retrospectives, and sprint reviews.
Prepare and maintain the business requirements document (BRD), functional specifications, use case diagrams, UML diagrams, and process flows for the enterprise application.
Develop and maintain a comprehensive process of user Acceptance testing (UAT) and business continuity plans in ServiceNow. Provide support to the Agile team.