Rebecca Davis - Operations Supervisor Resume Simple
SUMMARY
I am a highly motivated individual with a strong work ethic, and a successful track record of success in the healthcare industry. I have a proven ability to multi-task and prioritize effectively.
SKILLS
  • insurance, workflow, quality control, billing, operations, quality, pivot tables, writing, patient, pharmacy, increase, data entry, call center
  • inventory, shipping, operations, packaging, monitoring
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Supervisor

    Hope in Home Care

    • Perform quality control management of workflow, including data entry, customer service, and insurance verification. Coordinate office operations and correspondence.
    • Assist with patient management and office workflow to ensure accuracy and efficiency of customer service. Manage and file all incoming calls and emails.
    • Assist in the development of a new office for the company to increase customer satisfaction. Perform all aspects of the process of the phone.
    • Assist with the processing of office and insurance information, and filing of all documents. Complete and submit paperwork for payment.
    • Knowledge of office policies and procedures, including but not limited to, customer service, payment, and reimbursement.
    • Communicate with office staff to discuss and resolve customer issues, and answer questions and concerns. Maintain and file all paperwork.
  • 2017-12-252017-12-25

    Registered Pharmacy Technician

    McCallum High School

    • Performed daily inventory control of the pharmacy and packaging and monitoring the quality of the products. Ensured all the required records were completed in a timely manner.
    • Provided information to patients regarding drug interactions, side effects, dosage and storage of pharmaceuticals. Advised customers on the selection of medication brands, medical equipment or healthcare supplies.
    • Perform daily operations of shipping and receiving of products. Verifies accuracy of labels. Check for accuracy and completeness of all data.