Frances Lingo - Managing Director Resume Simple
SUMMARY
I am a highly motivated and results-oriented professional with a proven track record of success in the financial services industry. I have a strong background in the areas of finance, and operations.
SKILLS
  • leadership, mentor, team leader, associate, management, access, increase, new hires, documentation
  • database, management, clients
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Managing Director

    Durham Tech Community College

    • Hired, trained, and managed a team of five to provide a high level of customer service and satisfaction.
    • Developed and implemented a new management system to increase Associate satisfaction. Provided leadership and guidance to staff on the development of new hires and the development of documentation.
    • Mentor and coach new employees on the use of the software and the use of the online banking system. The company is a key player in the development of the new membership.
    • Developed and implemented a new product line and customer service model to provide a more efficient and profitable sales team.
    • Implemented a new product development program to improve customer experience and reduce costs. Reduced turnover by 30%. Increased productivity by 20%.
    • Worked with the sales team to develop a new product and service model to help the company achieve the highest level of customer satisfaction.
  • 2017-12-252017-12-25

    Accounting Specialist

    Global Staffing

    • Created and implemented a new management system to track and report on the sales of the company. This included the creation of a new product and service level.
    • Maintained database of all client information and updated the data for the company. Created and maintained a list of new and existing customers.
    • Provided support to the sales team by providing financial and operational information to the client. Developed and maintained relationships with customers and prospects.
    • Worked with clients to ensure that all projects were in line with the terms of the contract. Maintained a strong working relationship with the client.