Michael Pollock - Operations Supervisor Resume Simple
To obtain a position that will enable me to utilize my skills and experience to the fullest. I am a self-motivated, and organized professional with a strong work ethic, and a positive attitude.
  • payroll, training, management, supervision, trainer, increase, distribution, supervisor, monitoring, client service, manager, implementation, office, hiring, supervising, operations, evaluations
  • customer service, payroll, mentor, payroll tax, tax compliance, increase, compliance, tax, clients
  • 2017-12-252017-12-25

    Operations Supervisor

    First United Methodist Church

    • Responsible for the supervision, coaching, and counseling of staff to ensure that all aspects of the business is adequately supported and in compliance with the company policies.
    • Supervising and training staff of 6. including: scheduling, performance management, payroll, and supervision of the accounting supervisor.
    • Provides leadership, training, and development to staff and other related staff. Oversees the implementation of new accounting policies and procedures, including the hiring, termination, retention, and performance evaluations of employees.
    • Supervised the daily activities of the branch, including the development of a new employee relations, training, and performance evaluation of staff.
    • Manages the office operations including the development and maintenance of the annual budget, and monitoring performance against plan and the Manager.
    • Ensures that all employee relations and communications are properly maintained and meets the needs of the company. Establishes and maintains effective relationships with employees to ensure the highest level of service.
  • 2017-12-252017-12-25

    Team Member


    • Responsible for all aspects of HR, payroll, and benefits. Supervise and train new hires. Prepare and maintain company-wide employee handbook.
    • Oversaw all aspects of the HR function including new hires, terminations, employee retention, and tax compliance. Managed and maintained a high level of communication with the company.
    • Responsible for the development of a new employee class. Mentor and train new hires and interns. Assist in the creation of a new office of the company.
    • Implemented a new HRIS system to increase efficiency and productivity. Created a more efficient process for tracking and processing employee time and attendance.
    • Managed all aspects of the customer service function including: Employee onboarding, new hire paperwork, and the processing of new hires, terminations, and transfers.
    • Created and implemented a new process for tracking and reporting the company’s financial data. This was a key player in the implementation of a new system.


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