Christie Gordon - Service Manager Resume Simple
SUMMARY
A highly motivated, detail-oriented, and results-driven professional with over 15 years of experience in the healthcare industry. Strong background in customer service, sales, and management.
SKILLS
  • technical support, presentations, research, database, procurement
  • management, writing, organized, clinical
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Service Manager

    Cigna Corporation

    • Developed and implemented a new process for the procurement of all data sources. Created and maintained a robust and effective system for the project.
    • Assisted in the development of database and presentations for research. Wrote manuscripts for publication. Conducted literature reviews. Prepared and presented posters.
    • Managed and maintained the budget and accounting of all laboratory supplies. Coordinated with the purchasing department to ensure that the purchase orders were in place.
    • Served as a technical resource for the project team. Performed data entry and statistical analyses. Analyzed and interpreted data.
    • Developed and implemented a new process for the product development and customer relations. The project was sold to customers and the client.
  • 2017-12-252017-12-25

    Contract Technical Writer

    Visiting Angels

    • Organized and maintained project management system (e.g. Oracle, central and electronic). Managed the study team.
    • Assisted in writing and submitting regulatory documents for submission to the IRB. Maintained and updated the study files. Prepared and submitted regulatory documents.
    • Reviewed clinical data for completeness and accuracy, and to ensure that all study documents are accurate and complete. Identify potential adverse events and serious adverse events.
    • Worked in a team environment, developed and implemented a clinical trial for the study, writing and reviewing protocols, and creating and implementing the informed consent forms for the study.
    • As a clinical research Specialist, I was responsible for writing and submitting regulatory documents to the IRB. Also, reviewed and filed all study documents.
    • Assists in the development of study documents for the clinical trial. Ensures that all regulatory documents are submitted to the IRB.