Tony Jones - Sales Manager Resume Simple
Seeking a position in a company that will allow me to utilize my skills and experience in the field of finance and administration. I am a self-motivated, and organized professional with a strong work ethic.
  • loans, mortgage loan, mortgage, hiring, training, communication
  • training, communication, loans, mortgage loan, mortgage
  • 2017-12-252017-12-25

    Sales Manager

    Becker College

    • Manage communication with lenders and title companies to ensure timely completion of loan applications. Ensure that all loans are processed in a timely manner.
    • Assist in training new loan officers, including mortgage loan processing, hiring, and termination of loan applications. Analyze and evaluate applicant financial status.
    • Provides customer service to customers by phone, email, or telephone. Provide excellent customer service. Develop and maintain relationships with clients and prospects.
    • Maintain a high level of customer service and ensure that all customer needs are met. Work with customers to resolve problems and provide excellent customer service.
    • Increased sales by over 50% in first year of employment. Trained and mentored new employees. Developed and maintained a strong working relationship with the branch.
    • Maintain and update customer files, including the following: New hire, termination, and terminations. Provide information to employees and managers regarding their pay.
  • 2017-12-252017-12-25

    Senior Loan Officer

    Hilbert College

    • Responsible for training and communication of loan applications to underwriters. Ensure all loan documents are complete and accurate. Ensure that all required information is obtained and submitted to the borrower.
    • Approve loans within specified limits, and refer loan applications outside those limits to the mortgage company for approval. Follow up with customers to obtain information for loan applications.
    • Review loan agreements to ensure that they are complete and accurate according to policy. Communicate with customers to obtain information for loan applications and to answer questions about the process.
    • Maintain a high level of customer service and retention through the loan origination process. Provide exceptional customer service by providing a positive and professional image of the community.
    • Manage the loan process from origination to close, including reviewing and processing all documents. Ensure that all required documents are signed and complete.
    • Developed and maintained relationships with realtors, builders, and other referral sources. Provided exceptional service to the community.