Director of Operations
Senior Vice President
Chief Financial Officer
Chief Operating Officer
Stephen Silveira - Executive Director Resume Simple
Experienced professional with over 20 years of experience in the healthcare industry. Proven track record of delivering high quality, high-quality results.
qa, management, satisfaction, delivery management, deployment, communication
consulting, supervision, solution design, client services, budget, inventory, pre sales, employee supervision, design
AT&T Authorized Retailer
Provided leadership to clients, including the development, testing, deployment, and coordination of all projects. Coordinated and managed the training of the team.
Provide technical support to the customer, including the ability to articulate the status of the QA team to the management.
Responsible for communication between customer and technical teams to ensure timely delivery of the project. Provide solutions to the business needs.
Manage customer expectations and provide feedback to the customer satisfaction and support teams. Manage and coordinate the delivery of new projects.
Lead and manage multiple teams of product managers, business analysts, and technical architects to deliver a successful delivery of a new product launch.
Manage and coordinate with sales, marketing, sales, and Finance, including design, budgeting, and budget.
Lead and manage the sales and marketing of the telecommunication network and voice services. I am responsible for the overall customer experience and support.
Provide consulting and support to sales team to develop and maintain a strong customer relationship. This includes the ability to work with the client.
Lead and mentor staff on new products and services to improve customer satisfaction and increase revenue.filing and tracking of inventory and training.
Manage sales and customer relationships with customers and prospects. Analyze and resolve issues in the pre-sales process.
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Rudolph Technologies, Inc.