Supervisor of the district for the store, including the training of new managers, merchandising, inventory, and associate development.
Recognized as the top performer in the nation for the first time in the region. Served as the regional Director for the district for the entire Midwest region.
Provide coaching and counseling to associates on merchandising, inventory, sales, cash flow, and safety planning. Conduct weekly and monthly reports to ensure that the store is running smoothly.
Managed a team of 12 associates in the areas of customer service, sales, inventory, and associate relations.
Managed a team of 5 district managers, a regional Manager, and a trainer. I was responsible for the daily operations of the store, including inventory, shrink, loss prevention, and associate compensation.
Achieved top sales results in the region by recruiting, developing, and retaining talent. Received a positive cash flow award for the highest volume store in the company.
Store Operations Manager
Manage inventory control, merchandising, and store operations. Responsible for driving sales through effective pricing, shrink reduction, loss prevention, and cash management.
Trained and developed a team of six managers and a staff of over 100 associates. Performed daily operations and planning functions.
Conduct store audits to ensure that all stores are receiving and delivering exceptional customer service. Increase sales by 20% and gross profit by over 10%.
Conducted weekly Manager meetings to discuss store performance, safety training, and leadership development. Developed and implemented a new store opening plan that resulted in a $1.
Achieved a $1.5 million dollar sales increase in the first year of the store by implementing a new merchandising system and a new store opening.
Managed store inventory, shrink, and cash flow. Ensured compliance with all company policies and procedures. Conducted weekly and monthly staff meetings.