Lorraine Chun - Inventory Control Supervisor Resume Simple
SUMMARY
A highly motivated and results-oriented professional with over 15 years of experience in the areas of office administration, customer service, and administrative support.
SKILLS
  • maintenance, cost control, inventory, reports, quality control, production, control systems
  • reports, retail, cash
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Inventory Control Supervisor

    City of Memphis

    • Maintenance of inventory control, cost control, and quality control. Direct Reports: 1,100 employees. (Magna international).
    • Created and implemented process improvements to improve quality and efficiency. Initiated and managed the development of a new product line.
    • Lead and manage the team of 6-12 employees, including the following: Machine shop, machine shop, and shop floor.
    • Established and maintained a strong working relationship with the manufacturing, quality, and engineering teams. Developed and implemented a process to identify and eliminate waste.
    • Developed and implemented production procedures to ensure quality and efficiency. Managed all aspects of the operation. Including but not limited to: Machine shop, CNC machine, and finishing.
    • Created and maintained a system for tracking and tracking all orders, and the delivery of the project. The project was completed on time and within budget.
  • 2017-12-262017-12-26

    Customer Service Supervisor

    Holy Family School

    • Maintained daily cash flow reports and retail bank deposits. Processed and verified all transactions. Processed and reconciled bank accounts.
    • Handling customer complaints and complaints, and resolving any issues. I also have a strong understanding of the customer service and the customer's needs.
    • Work with the team to ensure that all customer concerns are resolved in a timely manner. Handle any escalated issues.
    • Maintained a high level of customer service and satisfaction. Ensured that all customers were satisfied with the best possible quality and service.
    • Maintained a safe working environment and ensured all employees were trained on proper procedures. Worked with the team to ensure the safety of the customer.
    • Developed and implemented a new process for the customer service department. The team was able to increase the number of customers by over 50%.