Director of Operations
Senior Vice President
Chief Financial Officer
Chief Operating Officer
Virgie Glaser - Operations Supervisor Resume Simple
Experienced professional with a proven record of success in the areas of operations, and sales. Strong leadership skills, and a passion for the ability to work independently and as a team member.
compliance, monitoring, manager, aml, security, operations, audits, supervisor, opera, cash
customer service, compliance, training, exceed, management, supervising, scheduling, audits, and sales, satisfaction, cold calling
University of California Davis
In charge of the operations of the branch Manager, including cash, security, and BSA/AML compliance.
Managed the daily operation of the branch, including the monitoring of the payroll and the day-to-day activities of the supervisor.
Assisted in the preparation of the annual audits of the company’s 401(K) plan. Managed the employee benefit program.
Manage the daily operation of the branch and the entire Opera system. Responsible for the development of the new and existing customer base.
Managed the entire team of four employees, including the development of a new hire and termination process. Responsibilities included: hiring, training, performance reviews, and disciplinary actions.
Promoted to Assistant Vice President of the district of the United states. I was responsible for the development of the new York City and the Las Vegas Chamber of Commerce.
Manage all aspects of the sales and marketing team, including compliance with the company policies and procedures, customer service, and training of new hires.
Provided customer service to the sales team, including telephone, call Center, and operations. This included coaching, scheduling, and providing feedback to management.
Work with sales team to ensure customer satisfaction and provide excellent service to customers and employees. Assist in the development of new business and/or sales opportunities.
Increased branch profitability by over 50% through effective customer service, and cold calling. Worked with the branch Manager to develop and implement a new sales plan.
I was responsible for the sales of all new products and services, including the opening of new accounts, interviewing, and supervising the sales team.
Managed and coordinated all aspects of sales and sales audits. Conducted interviews with potential candidates. Reviewed and approved new hire paperwork.
Computer and Communications Industry Association