Michelle Ward - Director of Operations Resume Simple
I am a highly motivated and results-oriented professional with over 10 years of experience in the financial services industry. I have a proven track record of success in the areas of finance, accounting, and operations.
payroll, inventory, order processing, accounts payable, accounts receivable
auditing, human resources, liaison, management
Director of Operations
Metrowest Medical Center
Supervised accounts payable, accounts receivable, payroll, purchasing, and sales departments. Established and maintained a system of internal control procedures.
Manage inventory of raw materials, finished goods, and finished goods. Managed all aspects of the production cycle.
Managed the sales team to ensure that all customers were in line with the company's goals and objectives. Reviewed and approved customer orders and negotiated payment terms.
Reduced the number of days outstanding from 90 to 60 days by implementing a new process to improve customer service.
Responsible for all aspects of the sales team, including customer service, and customer service. Provided support to the sales team.
Liaison between Human resources and management to ensure all employees are paid in a timely manner. I have worked with the company to resolve any issues that May arise.
Assisted in auditing and processing employee timesheets and expense reimbursements. Processed and submitted all payroll related reports. Maintained and updated employee records.
Processed payroll for over 200 employees, including processing of garnishments, child support orders, and tax levies. Assisted with the preparation of the annual budget.