Michelle Ward - Director of Operations Resume Simple
SUMMARY
I am a highly motivated and results-oriented professional with over 10 years of experience in the financial services industry. I have a proven track record of success in the areas of finance, accounting, and operations.
SKILLS
  • payroll, inventory, order processing, accounts payable, accounts receivable
  • auditing, human resources, liaison, management
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Director of Operations

    Metrowest Medical Center

    • Supervised accounts payable, accounts receivable, payroll, purchasing, and sales departments. Established and maintained a system of internal control procedures.
    • Manage inventory of raw materials, finished goods, and finished goods. Managed all aspects of the production cycle.
    • Managed the sales team to ensure that all customers were in line with the company's goals and objectives. Reviewed and approved customer orders and negotiated payment terms.
    • Reduced the number of days outstanding from 90 to 60 days by implementing a new process to improve customer service.
    • Responsible for all aspects of the sales team, including customer service, and customer service. Provided support to the sales team.
  • 2017-12-252017-12-25

    Payroll Administrator

    New York&Company

    • Liaison between Human resources and management to ensure all employees are paid in a timely manner. I have worked with the company to resolve any issues that May arise.
    • Assisted in auditing and processing employee timesheets and expense reimbursements. Processed and submitted all payroll related reports. Maintained and updated employee records.
    • Processed payroll for over 200 employees, including processing of garnishments, child support orders, and tax levies. Assisted with the preparation of the annual budget.