Melissa Bruggeman - Director of Operations Resume Simple
I am a highly motivated, detail-oriented, and results-driven professional with over 20 years of experience in the healthcare industry.
  • management, hr, financial reporting, patient, budget, reporting, operations
  • collections, clients, financial reporting, billing, training, manager, reporting, claims, operations, audit, collection
  • 2017-12-252017-12-25

    Director of Operations

    St Vincent's College

    • Monitor financial management and budget reporting to ensure optimal patient flow. Work with physicians and staff to develop and implement new programs.
    • Financial management, budget, and revenue cycle. Managed the daily operations of the department. Established a new accounting system for the practice.
    • Oversight of all HR functions including but not limited to, human resource, employee relations, staff development, and performance improvement.
    • Manage the development of the project and the implementation of the management plan. This includes the creation of a comprehensive training program for the staff.
    • Implemented and managed financial and operational processes for the practice. Developed and implemented a new accounting system for the department.
    • Oversaw the day-to-day operation of the department, including the development of the annual financial reports, and the fiscal year.
  • 2017-12-252017-12-25

    Management Consultant

    Nine West

    • Audit of all billing and collections, and Associate training for the Director of operations. Manage and oversee the collection of data for the purpose of identifying and resolving problems.
    • Review and approve AR and claims for reporting and analysis. Negotiate with the company to ensure the best possible care for the clients.
    • Financial Manager: Managed and maintained accounts payable and receivable. Prepared and submitted monthly reports. Tracked and reported all expenses.
    • Review and analyze financial reports to ensure accuracy and completeness. Prepare monthly financial statements and invoices for the accounting department.
    • Manage and oversee all aspects of the accounting of the department. Develop and implement policies and procedures. Coordinate and maintain financial records.


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