James Robinson

James Robinson - Service Manager Resume Simple

SUMMARY

A highly motivated, results-oriented professional with a proven track record of providing technical support to the highest level of customer satisfaction. Skilled in all aspects of the installation, configuration, troubleshooting, and maintenance.

SKILLS

management, manager, budget, monitoring, hiring, maintenance
operations, safety, management, budget, construction, security, liaison, maintenance

WORK EXPERIENCES

2017-12-252017-12-25
Service Manager
Ppg Industries
Worked with the operations Manager to ensure that the program is in place to meet the needs of the business.
Responsible for hiring, monitoring, and maintenance of all aspects of the company. Provided budget and guidance to the team.
Created and maintained a team of management and staff to ensure that all projects are completed on time. This was a challenge of the company.
Provide technical support to the customer and the client to ensure that the highest level of service is delivered. This includes the ability to work with the team to resolve the issues.
Managed a team of 10 to support the development of a new system for the company. Created a new and updated application to be used by the client.
2017-12-252017-12-25
Service Manager
KBR
Provided safety and budget management for all construction projects. Worked with the NOC to ensure the proper operation of the security and the controls.
Acted as liaison between operations and the development team. Provided technical support to the client. Developed and maintained the process of the company.
Performed maintenance of all equipment and equipment. Maintained and monitored the system. Managed and coordinated the development of a new facility.
Managed and maintained all aspects of the company, including the following: Project management, contract negotiation, and the development of a new product.
Responsible for the development of the project schedule and cost estimates. Worked with the construction team to ensure that all projects are completed on time.
Created a new product roadmap for the company to improve the efficiency of the sales team. Worked with the business to understand the needs of the client.