Carol Martin - Service Manager Resume Simple
SUMMARY
Highly motivated, results-oriented professional with over 20 years of experience in the healthcare industry. Proven track record of delivering high quality projects.
SKILLS
  • integration, class, network, communication, service
  • million, project, compliance, quality, six sigma, quality assurance
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Service Manager

    Antelope Valley College

    • Managed the service delivery team to ensure the communication of the network and integration of the new system. The project was completed on time.
    • Develop and maintain a strong relationship with all levels of the company, including Dubai, Singapore, and Hong Kong.
    • Developed and implemented a new class and process for the company to improve the efficiency of the team. I was responsible for the development of a new product.
    • Provided leadership and direction to the team to ensure that the project is delivered on time and within budget. Managed the development of a new product offering.
    • Developed and implemented a new product roadmap for the company. Created a process to manage the delivery of the product.
  • 2017-12-252017-12-25

    Project/Program Manager

    Tupelo Honey Cafe

    • Developed a project to manage the compliance of the company and the U.D. I was responsible for the development of a new facility.
    • Managed the quality assurance process for the program and the team of six Sigma projects. This resulted in a reduction of time spent on the overall product.
    • Managed the development of a new product for the company. The main goal was to improve the efficiency of the sales team.
    • Developed a new product for the company to improve the efficiency of the sales team. Reduced the number of dollars in revenue by 30%.
    • Managed the development of a new product offering to support the company. Worked with the business to understand the requirements and developed the process.
    • Reduced the time of the company by over 30% by implementing a new process to improve the efficiency of the sales team.