Keith Dobson - Director of Operations Resume Simple
SUMMARY
Experienced Director of information technology with over 20 years of experience in the IT industry. Proven track record of managing complex projects and programs.
SKILLS
  • class, disaster recovery, voice, messaging, deployment, network, installation
  • intranet, management, authentication, marketing, presentations, sales and, service, customer service, and marketing, design
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Director of Operations

    Ten Thousand Villages

    • Created and managed a new messaging system for the installation of a disaster recovery plan. This included the deployment of a new class.
    • Managed voice and data network resources to ensure that the system is functioning properly. I also functioned as a liaison between the customer and the customer.
    • Implemented a new system to support the company's IT infrastructure and the company. I was responsible for the development of a new and existing software and hardware.
    • Managed the development of a new product roadmap for the company. Worked with the VP of Directors to develop and implement a new business process.
    • Managed the development of a new product offering to support the company's business needs. Provided the technical direction and direction to the team.
    • Managed the development of a new enterprise-wide platform for the company. This included the creation of a new system, and the implementation of a new data Center.
  • 2017-12-252017-12-25

    Technology Manager

    Blue Shield of California

    • Developed and implemented a new marketing website to support the design of a new service offering. Worked with clients to create a custom content for the company.
    • Managed the development of a new customer management system for the company. Developed and maintained a custom website for the sales team to deliver a single sign on to the intranet.
    • Create and maintain a variety of presentations and sales plans for clients and customers. Provide technical expertise and support for the company.
    • Developed sales and marketing plans for the company and the customer. Performed the duties of the team, including the development of a new website, and the communication of the company's website.
    • Provide authentication and authorization for all users and groups, including the creation of new accounts, and integrating with other administrative tools.
    • Develop and maintain a productive working relationship with the client and the business. To deliver a high level of customer satisfaction.