Keith Dobson - Director of Operations Resume Simple
Experienced Director of information technology with over 20 years of experience in the IT industry. Proven track record of managing complex projects and programs.
  • class, disaster recovery, voice, messaging, deployment, network, installation
  • intranet, management, authentication, marketing, presentations, sales and, service, customer service, and marketing, design
  • 2017-12-252017-12-25

    Director of Operations

    Ten Thousand Villages

    • Created and managed a new messaging system for the installation of a disaster recovery plan. This included the deployment of a new class.
    • Managed voice and data network resources to ensure that the system is functioning properly. I also functioned as a liaison between the customer and the customer.
    • Implemented a new system to support the company's IT infrastructure and the company. I was responsible for the development of a new and existing software and hardware.
    • Managed the development of a new product roadmap for the company. Worked with the VP of Directors to develop and implement a new business process.
    • Managed the development of a new product offering to support the company's business needs. Provided the technical direction and direction to the team.
    • Managed the development of a new enterprise-wide platform for the company. This included the creation of a new system, and the implementation of a new data Center.
  • 2017-12-252017-12-25

    Technology Manager

    Blue Shield of California

    • Developed and implemented a new marketing website to support the design of a new service offering. Worked with clients to create a custom content for the company.
    • Managed the development of a new customer management system for the company. Developed and maintained a custom website for the sales team to deliver a single sign on to the intranet.
    • Create and maintain a variety of presentations and sales plans for clients and customers. Provide technical expertise and support for the company.
    • Developed sales and marketing plans for the company and the customer. Performed the duties of the team, including the development of a new website, and the communication of the company's website.
    • Provide authentication and authorization for all users and groups, including the creation of new accounts, and integrating with other administrative tools.
    • Develop and maintain a productive working relationship with the client and the business. To deliver a high level of customer satisfaction.