Daphine Robinson - Service Manager Resume Simple
SUMMARY
A highly accomplished and results-oriented professional with over 20 years of experience in the healthcare industry. Proven track record of delivering high quality projects.
SKILLS
  • manager, developer, leadership, offshore, training, peoplesoft
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Service Manager

    St. Thomas University

    • Developed and implemented training programs for the company. Provided guidance and direction to the team. Worked with the business and technical teams to develop and maintain the product roadmap.
    • Acted as a liaison between the IT team and the business units to ensure that the system is aligned with the bi-directional mapping and Developer tools.
    • I was responsible for the development of the program Manager and the leadership team to develop a new system for the offshore and onshore teams.
    • Managed PeopleSoft upgrade projects and provided support for the entire company. Developed and implemented a new system to be used by the client.
    • Manage and coordinate the development of a new system for the company. The project is to provide a Unified communication and collaboration with the IT department.