Director of Operations
Senior Vice President
Chief Financial Officer
Chief Operating Officer
Jan Taylor - Principal Resume Simple
Over 20 years of experience in the information technology industry. Proven ability to manage multiple projects simultaneously, and a high level of customer satisfaction.
mapping, pipeline, project, engineering, clients, analysis, gis, business development, network, reports, management, budgets, research, san, planning, project management, coordination, service
Battelle Memorial Institute
Responsible for the planning, analysis, and deployment of new technology and network equipment, including research, sales, and operations.
Lead the design and development of pipeline proposals, contracts, and reports for clients, sales, and operations.
Led the project management team to develop a new service proposals and budgets for the organization. I was responsible for the overall program of the product.
Led the design and coordination of the operations and engineering team for the new product launch. This included the creation of a new product roadmap, and the development of the sales process.
Assisted in the creation of the data warehouse and the process of the mapping of the new system to the existing sales model.
Manage and maintain a team of 30+ employees and contractors. The ability to work with the sales team to develop and implement new business processes.
Manage and maintain quality of all projects and ensure that the highest level of customer satisfaction. The ability to work with the team to meet the needs of the client.
Act as a technical resource for the team to develop and implement new features. This includes the creation of a new product roadmap.
Developed and maintained a strong working relationship with customers and internal customers. Worked with the business partners to understand their needs and provide technical solutions.