Led the development of a new communications program to improve the efficiency of the company, including interviewing, hiring, training, and coaching.
Managed communications, communication, and coordination of all aspects of the program. Provided technical guidance and direction to the team to ensure the highest level of customer satisfaction.
Managed communications, planning, and communication with internal and external customers, including training, development, and support.
Provided leadership and direction to the team, including recruitment, development, training, performance evaluation, and employee relations, and the ability to work with the CEO, CFO, and COO.
Conducted training and presentations to the business and technical staff to ensure that the design and development of the overall program plan, strategy, and schedule.
Developed and implemented process improvement plans, communications, and risk management. Responsible for interviewing, training, and mentoring staff.
Senior Business Consultant
Recruiting, budgeting, and planning of HR and recruiting systems. Develop and maintain a comprehensive program plan for clients.
Developed and implemented a process improvement program to improve the recruiting, hiring, and performance of the team members.
Provided guidance and mentoring to the team on the development of new and existing processes and procedures. This included the focus on the process of implementing and maintaining a consistent and effective communication plan.
Management of the program to ensure compliance with regulatory requirements. This included the creation of a new ADA compliant, and the Federal mandate.
Provided coaching and guidance to the team to develop and implement new processes and procedures to improve efficiency and effectiveness.