Allen Koontz - Software Engineering Resume Simple
I am a highly motivated, results-oriented, and goal-driven professional with over 15 years of experience in the areas of business operations, and management.
  • contracts, technology, integration, documentation, systems integration, process improvements, budget, training, implementation, infrastructure, liaison, team building, mentor, million, planning, budgets, it, exceed, crm, solutions, creative, communications, operations, engineering, strategic plannin
  • planning, strategic planning, office, operations, technology, business continuity, disaster recovery
  • 2017-12-262017-12-26

    National Director

    Wheaton Franciscan Health Care

    • Oversaw the design, development, and implementation of IT solutions, including the following: HR, technology, operations, quality assurance, customer support, and call center.
    • Developed and implemented a comprehensive business continuity plan, including the design and implementation of a new process for the integration of the operations of the company.
    • Developed and managed a team of 5 technical support staff members. Responsibilities included: Project management, training, and monitoring of all offshore teams.
    • Led the organization through the development of a strategic plan to support the business objectives and goals. This included the design, development, and execution of a comprehensive business continuity plan.
    • Implemented and managed a multi-million dollar project to support the business needs of the client, including the design, development, and implementation of process improvements, quality assurance, and customer satisfaction.
    • Oversaw all aspects of business operations, including: Project planning, budget, resource allocation, communications, infrastructure, and documentation.
  • 2017-12-262017-12-26

    Senior Vice President

    Advantage Sales and Marketing

    • Led the disaster recovery planning and business continuity plan for the operations and office departments. Managed the transition of the new York City to a new location.
    • Lead the technology and business development teams to ensure the successful execution of the company's strategic plan. This includes the development of a new business model, and the establishment of a new team.
    • Managed the development of strategic plans for the business development and the execution of the strategic plan. Created and implemented a process improvement plan.
    • Increased revenue by 20% through strategic business development and cross-selling of services. Established and implemented new processes and procedures to improve efficiency.
    • Led the development of a new business model for the company, including the creation of a strategic plan, and the development of a process improvement plan.
    • Responsible for all aspects of the business, including: Project management, project management, and vendor relationship management.