technology, best practices, communications, client services
Volt Services Group
Developed financial reporting and analysis for executive management. Created and maintained databases for monitoring and documenting business performance. Prepared and presented monthly and quarterly reports to the Board of Directors.
Provide financial support to the organization by providing quantitative and qualitative analyses of data and design solutions to help drive decision making.
Develop and implement a new process to track and analyze the budget and forecast for the organization. The model is used to identify and assess the best practices and the financial reporting of the client.
Create and maintain financial database for the organization and provide leadership with accurate and timely financial information. Prepare and present monthly and quarterly financial reports.
Provide communication and support to the sales team and customers. Develop and maintain relationships with internal and external customers.
Create and maintain a business plan for the company, including the creation of a new financial model. The project will be used to track the progress of the projects.
Director of Client Services
Managed the client relations and communications teams to ensure that all business processes and procedures were met and the best practices for the technology department.
Led the development of a new client base and developed a strong business relationship with the firm. This resulted in a more efficient and profitable client.
Responsible for the development of new client relationships and client relationships. Provided support to the sales team. This included the creation of a new customer base.
Developed and implemented new client relationships to ensure the highest level of customer service. This resulted in a more efficient and accurate work environment.
Provided client service to the client and the firm to ensure that all business needs were met. Maintained and updated the customer base.
Implemented new business development strategies to expand client base and retain existing relationships. Managed the relationship with the bank and the firm.