Roderick Parker - Business Manager Resume Simple
A seasoned IT professional with over 15 years of experience in the information technology industry. Proven track record of delivering high quality solutions to complex business problems.
  • distribution, project, engineering, assembly, sap, logistics, release management, documentation, real time, ppap, windchill, solutions, machining, data management, bom, baan, quality, black belt, change control, million, erp, solidworks, compliance, b2c, apqp, senior management, pdm, sox, cad, desig
  • million, engineering, it, bmc, server, remedy, proactive, problem resolution, technology, management, voice, incident management, automotive, reporting, bmc remedy, call center, help desk, service
  • 2017-12-252017-12-25

    Business Manager

    Prentice Hall

    • Lead the design and development of a new SAP ERP system for inventory control, logistics, and engineering. This includes the creation of a budget of the project.
    • Coordinate with the business team to understand the requirements and provide the solution for the manufacturing process. This includes estimating the time and effort for the fabrication of the new product.
    • Responsible for the development of the new process for the blueprint, CAD, and engineering processes. Worked with the business and technical team to define the scope of the project.
    • Work with the business development team to define the scope of the product, schedule, and budget for the engineering and distribution of the system.
    • Led the development of a new product development process for the manufacturing and maintenance of the supplier’s budget, which included the creation of a new inventory control system, a real-time data warehouse.
    • Manage the development and maintenance of the business process blueprint for the engineering and HR departments. The program is a key role in the creation of the product backlog, the use of the product backlog.
  • 2017-12-252017-12-25


    Sycamore High School

    • Led the implementation of a new IT helpdesk ticketing system for the BMC Remedy service Desk. Managed a team of 5 to support the management of the help Desk.
    • Led a team of 4 IT professionals responsible for the development, installation, and support of a multi-million dollar ITSM system.
    • Developed and implemented a proactive communication plan for the IT department to ensure that the implementation of the new Server and the application is available for the company.
    • Implemented a new service Desk and reporting system for the Kellogg department. Provided support for the IT team, including the development, implementation, and maintenance of a multi-vendor communication.
    • Developed a new technology roadmap for the engineering team to develop a new voice and data model for the company.