Beulah Hale - Principal Resume Simple
SUMMARY
Experienced IT professional with over 15 years of experience in the information technology industry. Proven ability to lead and motivate teams to support and deliver solutions tied to business and technical expertise.
SKILLS
  • operations, clarify, service delivery, amdocs, telecommunications, monitoring, communications, basic, installation, oracle, middleware, solutions, account management, application support, manager, writing, order management, crm, shell, software, unix, it, cases, business process, shell scripts, orac
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Principal

    BHP Billiton

    • Led the implementation of a new Sun Solaris platform for the customer service, including the creation of a new SIP call Center, which included the communication, provisioning, and billing.
    • Responsible for the installation, configuration, management, and administration of IBM MQ solutions. Worked with the business users to gather requirements and develop the functional specifications.
    • Worked with the UNIX team to plan and execute the installation and deployment of telecom services for the IBM MQ and multimedia systems.
    • Responsible for the development, deployment, and support of the business process and the data Center for the supply chain management system.
    • The project Manager, I was responsible for the development of the new IMS DC, the system, and the software installation and maintenance of the UNIX shell scripts.
    • Customer relationship Management: Responsible for the creation of a new B2B Sterling order system, which is a single point of contact for the customers.