Ronald Stevens - Dispatcher Resume Simple
SUMMARY
To obtain a position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • customer service, safety, liaison, phones, service
  • patient, cash, billing
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Dispatcher

    Loft Outlet

    • Provided customer service to all customers and their families. Resolved issues with the customer complaints. Ensured that the safety and security regulations were followed.
    • Acted as liaison between customers, vendors, and other departments. Answered phones, scheduled appointments, and maintained records.
    • Maintains a professional and cooperative working relationship with all members of the company. Provides information to the public, and assists in the development of the policies and procedures.
    • Performed monthly and quarterly reports on all issues and concerns. Provided information to the client and/or clients.
    • Performed daily checks of all incoming and outgoing mail to ensure that the customer is aware of any issues. Resolved any issues.
    • Performed all duties as assigned by the department Director and/or Regional Director. Prepared and distributed reports and presentations.
  • 2017-12-252017-12-25

    Pharmacy Technician

    Duke Energy

    • Answered multi-line telephone and processed high volume of patient cash requests. Oversaw inventory control and resolved any discrepancies.
    • Assisted with billing and verification of prescription orders. Verified accuracy of prescriptions. Entered and updated patient information. Performed drug utilization reviews.
    • Assisted in the preparation of medications for patients in the emergency department. Performed medication dispensing, patient counseling, and drug utilization review.
    • Ensured that all medications were dispensed and stored properly according to the facility. Prepared and administered medication as directed by the physician.
    • Performed daily tasks such as filling prescriptions, verifying accuracy of medications, and preparing compounds. Additionally, I was also responsible for the accurate dispensing of medication.
    • Worked in a team environment with the pharmacy technicians and other staff members. This included the preparation of the IV admixtures, and the delivery of patient care.