Richard Moore - Director of Operations Resume Simple
SUMMARY
A seasoned IT professional with over 10 years of experience in the field of information technology. Proven track record of delivering complex projects on time and within budget.
SKILLS
  • best practices, documentation, administration, crm, pci, hiring, server, open source, vendor relations, solutions, optimization, real time, vendor relationships, it, content management, google adwords, quality, testing, analytical, inventory, training, internet, email, design, vlan, management, pci
  • and sales, teamwork, management, production, compliance, content management, metrics, satisfaction, analytics, implementation
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Director of Operations

    Motorcycle Mechanic Institute

    • Managed the implementation of a new Internet marketing strategy, including the creation of a new content management system, a single page application, a web-based email, and security event.
    • Managed the implementation of a new Internet-based communications system, including the creation of a new disaster recovery strategy, and the optimization of the internet.
    • Managed the implementation of a new video conferencing system to support the company's collaboration and communications between the back Office and the front-end and back-end systems.
    • Led the implementation of a new Internet-based intranet and extranet environment for the company. Worked with the IT department to develop and maintain a comprehensive strategy for the development of a new product.
    • Led the implementation of a new video communications system for the company. Worked with the clients to define and implement a new ecommerce platform to allow the development of a single page for a user friendly website.
    • Led the design and implementation of a new video surveillance system for the clients. The project was to develop a comprehensive data collection strategy for the internet.
  • 2017-12-252017-12-25

    Web Project Manager

    Overton High School

    • Responsible for the development of a new product management system to provide a consistent and accurate production of customer satisfaction metrics.
    • Provided analytics and implementation of new and existing websites to improve customer experience and compliance. Led the development of a new website for the company.
    • Provided technical support to the customer and the sales team. Worked with the product managers to identify and resolve issues.
    • Developed and maintained a strong relationship with internal and external customers, including the development of the product roadmap, and the delivery of the product.
    • Managed and led the development of a new website for the company. I was responsible for the creation of a brand new website.
    • Provided technical support to the customer and the development team. Worked with the sales team to develop and maintain the product.