A highly motivated and results-oriented leader with a proven track record of success in the management of the financial services industry. Demonstrated ability to manage multiple projects and priorities while meeting deadlines.
mentoring, organization, data analytics, customer experience, retail, analytics, training
process improvement, metrics, drivers, monitoring, pharmacy
City of Hope
Lead the training and development of the organization and the strategic planning of the company. I have a strong knowledge of the sales and customer experience.
Providing analytics and guidance to the team to ensure that the business needs are met. These programs are in place to meet the needs of the company.
Provided guidance and mentoring to the team to improve the efficiency of the program. Developed a new product offering to support the company’s business.
Developing and maintaining a new retail market-based product offering. This includes the creation of a new product roadmap, and managing the development of the company's first ever.
Business Operations Manager
Grace Christian School
Responsible for the scheduling of the process improvement and training of the team. Developed and implemented the new process to improve the efficiency of the company.
Providing support and monitoring of metrics to ensure that the system is delivered on time and within budget. Identify and resolve issues and drivers.
Led the pharmacy and physician practice to ensure the successful delivery of the product. Developed and implemented a new process to improve the efficiency of the company.
Provided leadership and direction to the team to ensure that the project is delivered on time and within budget. The project was completed on time.