Seeking a position that will allow me to utilize my skills and experience in the field of the field of the company. I am a self-motivated, and organized professional with a strong work ethic.
monitoring, reporting, coaching, scheduling, banking, sales and
retention, telephone, clients
Ford Motor Company
Responsible for monitoring and reporting sales and customer service performance to ensure that all branch operations are met. Reviews and analyzes data to identify trends and develop strategies to achieve desired results.
Responsible for the development of the banking center and the branch. I also provide customer service to the customers and assist them with the scheduling of their needs.
Developed and implemented a new sales process to increase sales. This included the development of a new customer base, and the creation of a new business.
Managing the sales team of over 100 employees and providing them with a high level of individualized customer experience. Responsible for the development of new business.
Manage and coach staff to ensure that all employees are in compliance with company policies and procedures. Assist in the development of new branch and coaching.
Develop and maintain relationships with customers, vendors, and other staff. Assist in the development of new business.
Senior Sales Representative
State of Michigan
Responsible for the retention of existing clients and maintaining a high level of customer service. This includes the following: Selling products, services, and services.
Works with the telephone to ensure that all information is provided to the client. Follow up on any issues.
Responsible for the development of new business and personal relationships. Also, cold calling and attending Chamber events. Attended Chamber of Commerce meetings.
Maintain a high level of customer service and provide excellent customer service. Work with customers to resolve problems and ensure that all transactions are properly recorded.
Developed and maintained relationships with customers and prospects to ensure their needs were met. Managed and maintained a high level of customer service.