Matthew Nusser - Program Manager Resume Simple
Experienced IT professional with over 15 years of experience in the information technology industry. Proven track record of managing and delivering large scale IT projects, including business transformation, data Center operations, and infrastructure management.
  • software, it, marketing, c, virtualization
  • metrics, microsoft, clients, banking, ibm, reports, process improvements, implementation, technology, financial services, cisco, oracle
  • 2017-12-252017-12-25

    Program Manager

    Family Christian Store

    • Developed and implemented a C-level marketing program to support the sales and marketing of the company. Worked with the business units to define and document the product roadmap.
    • Managed IT software and hardware upgrades to include VMware, Hyper-V, and virtual machines. Worked with the business to identify and resolve issues.
    • Led virtualization of the new product to support the company. This included the creation of a new feature for the customer.
    • Managed a team of developers to develop a new web application to replace a legacy system with a single sign on (SSO) solution.
    • Developed and implemented a new product roadmap for the company. Led the development of a new product offering to support the sales of the customer.
    • Implemented a new program to improve the efficiency of the team to increase productivity and reduce costs. This resulted in a 25% reduction in time spent on the year.
  • 2017-12-252017-12-25

    Implementation Manager

    Window World

    • Responsible for the implementation of new and existing IBM Cognos reports and solutions for the business. IT is a global financial management system.
    • Led the implementation of a new global IT program to support the company's business Intelligence and financial data warehouse for the enterprise.
    • Implemented a new program to improve the overall financial performance of the banking, including the portfolio of analytics, and the process improvement.
    • Managed and delivered a large number of technology projects including the following: Business Intelligence, data warehouse, JD Edwards, and Microsoft products.
    • Developed and implemented a new process for the outsourcing of the company, resulting in a 50% reduction in the SLA by 30%.
    • Worked with business partners to identify and implement new processes and procedures for the outsourcing of clients. Led the development of a new system for the fulfillment of the financial data warehouse.