Luis Keppler - Program Manager Resume Simple
SUMMARY
Experienced program Manager with over 15 years of experience in the information technology industry. Proven track record of managing complex projects and programs. A results-driven leader with a strong background in business and technical analysis, and project management.
SKILLS
  • management, implementation, analysis
  • benefits, administration, production, claims, analysis, implementation, technology
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Program Manager

    Davis and Elkins College

    • O responsible for the analysis, implementation, and support of all aspects of the program. Developed and implemented a new process for the company.
    • Management of all aspects of the company, including but not limited to: technical, business, and system.
    • Created and maintained a comprehensive program plan to ensure that all projects are in place and within the scope of the project.
    • Responsible for the development of a new and existing IT infrastructure and the implementation of a new system. This includes the creation of a new project management system, which is a single point of contact.
    • Worked with the business units to identify and document the program requirements. Managed the development of the project plan, and the implementation of the project management office.
    • Managed the development of a new system for the company to improve the efficiency of the organization. This included the creation of a new product management plan, and the implementation of a new process.
  • 2017-12-252017-12-25

    Benefits Administrator

    General Dynamics

    • The technology was a production implementation, which included analysis of claims, and data. The system is used to create a new system to be used by the company.
    • Worked on administration of benefits and policies for the company. This includes the creation of new users, roles, profiles, permission sets, and user permissions.
    • Responsible for the development of the new system and process flows for the company. I have been involved in the creation of the technical documentation and the implementation of the project.
    • Responsible for the creation of new and updated existing procedures and policies. Created and maintained the database objects such as tables, indexes, views, sequences, and constraints.
    • Provided support to the business users to ensure that the system is in place. Worked on the data migration process.
    • Responsible for the creation of the new system and the process of the company. These programs are in place to meet the business requirements.