William Moss - Customer Account Manager Resume Simple
A highly motivated, detail-oriented, and results-driven professional with over 20 years of experience in the healthcare industry. I am a self-starter, able to work independently and as a team player.
  • billing, accounts receivable, invoicing, payments
  • database, administrative, management, compliance
  • 2018-02-152018-02-15

    Customer Account Manager

    AT&T Advertising Solutions

    • Perform accounts receivable duties including invoicing, posting payments, and adjustments. Responsible for maintaining and updating all client information in the billing system.
    • Maintain a positive working relationship with customers, vendors, and other customers. Provide customer service and support to the caller and the public.
    • Review and process credit card payments and reconcile accounts to reflect correct account. Research and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts.
    • Maintain a working knowledge of all company policies and procedures. Assist with the development of new business and training manuals and forms.
    • Review and approve credit memos and letters to customers and determine if they are payable. Assist with accounts receivable and account reconciliations.
    • Maintain a positive working relationship with all customers, vendors, and customers. Provide customer service and support to the sales team.
  • 2018-02-152018-02-15


    Publix Supermarket

    • Provides administrative support to the Director of the department and prepares the program's database and records. Maintains and organizes the flow of the information and other related documents.
    • Responsible for the management of the student compliance program. I was responsible for the overall operation of the department.
    • Maintain and update all student files and records. Ensure that all information is accurate and complete. Responsible for the daily distribution of the school.
    • Provide support to the admissions department and the admissions team. Ensure that all students are enrolled in a timely manner.
    • Assist students with academic inquiries, including but not limited to, student enrollment, graduation, and graduation requirements.
    • Maintain the confidentiality of all student records and ensure that all information is accurate and complete. Responsible for the upkeep of the entire department's daily.


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