Management & Business Development Resume Samples
Director of Operations
Senior Vice President
Chief Financial Officer
Chief Operating Officer
Pamela Keith - Group Leader Resume Simple
Highly motivated, results-oriented professional with over 10 years of experience in business analysis, project management, and software development. Proven track record of delivering projects on time and within budget.
uat, software, liaison, it, crm, quality, training, design, organization, amdocs, clients, budget, database, application design
Lincoln Technical Institute
Developed and implemented the training program for the new CRM system. Created and managed the business case for the IT department.
Acted as a liaison between clients, developers, and business users to ensure the quality of the application and design of the database.
Involved in the full life cycle of the software development life cycle (SDLC) from the project to the client.
Provided leadership and direction to the development team, including the development of the user stories, and the prioritization of the backlog.
Responsible for the development of a new business process, including the creation of a new hire training program, and the project to create a focus on the user experience.
Created and maintained a comprehensive project plan for the team to ensure that the user training was delivered on time and within budget.